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Emergency Alerts
Earthquake strikes North Korea near nuclear test zone 09/23/2017
Japan Earthquake: Fukushima Braces for Another Possible Tsunami 09/21/2017
Mexico Combs The Rubble For Survivors After Earthquake Kills At 09/20/2017
Texas officials: Hurricane Harvey death toll at 82 09/20/2017
Surprise Mount Etna eruption in Sicily injured 10 03/16/2017
Powerful Earthquake in Italy Kills at Least 120 and Shatters Tow 08/24/2016
President Declares Disaster for Louisiana 08/15/2016
West Virginia floods devastate 1,200 homes, many lives 06/29/2016
Catastrophic Landfall Expected in Mexico Friday; Patricia Become 10/23/2015
NASA Gives 99-Percent Probability Of 5.0 Earthquake In LA 10/21/2015
Bird Flu in 16 States 05/15/2015
New 7.3 earthquake in Nepal 05/12/2015
Nepal earthquake death toll past 2,500 04/26/2015
Power out as hurricane crosses Bermuda 10/18/2014
Shipping & Returns Shipping & Returns


Orders within the United States will be shipped via Fedex Ground, UPS or similar carrier. Ground Shipping Rates for continental US only (48 Contiguous States). Please call for Alaska, Hawaii and Puerto Rico shipping rates. We are trying to ship our orders as soon as possible. Usually it takes 48 hours (2 business days). Please note that some orders require at least 5-7 business days for processing and packaging if in stock. Some items may need to be backordered, which could require up to 1-3 weeks for processing and packaging.
If your order has multiple items, they may be shipped from different warehouses and arrive in different boxes on different dates.
We do not charge you extra for split shipments.

Depending on demand and supply, orders for Emergency Food and Water might require 15-20 business days to process and ship.

Depending on the item's price, amount, and/or nature of the items sent, some orders will be sent with a signature required and will not be left at shipping address. You agree to be present for delivery of your order or reshipping, handling and/or restocking fees will be charged.

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department

Outside the United States
Please contact us at [email protected] for more information on options and pricing for delivery outside the United States.

Return Policy
If you are not pleased with your order within 7 days after delivery, please email [email protected] prior to returning your purchase to receive a RMA (return merchandise authorization) number, which you must write on the outside of the box. All returns must be in like new condition and in original shipping boxes. Returns are subject for 20% restocking fee. Customers are responsible for returns shipping charges. We will refund shipping charges (ground) if there was a defect in merchandise.

Product and Pricing are subject to change and/or substitution without notice. 

Food and Water cannot be returned.

Solar Generator cannot be returned.

Embroidered or Imprinted products can not be returned.

Cancellations must be received before order is processed. Refusal of the delivery is subject for 20% restocking fees and customers are responsible for refused order shipping charges.

Please note that by placing an order with www.survival-supply.com, you are acknowledging that you have read and agree to comply with our shipping policies.


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